What is PRINCE2 Tolerance
Tolerance is the acceptable level of variation or deviation from the original plan of the project’s key parameters, such
Tolerance is the acceptable level of variation or deviation from the original plan of the project’s key parameters, such as time, cost, scope, or quality, in a particular project. Most of the project management methodologies, like PRINCE2, play a crucial role in the control of the project.
They establish the limits that a project manager is able to operate, which allows for efficient decision-making without requiring constant escalation to management. This article will thoroughly look into the concept of tolerance in the field of project management.
What exactly is PRINCE2 Tolerance?
A tolerance is the amount of flexibility you are permitted to operate within. It outlines the maximum amount you can exceed or fall below the established project parameters, such as time or cost, before you have to take a step up and increase the amount.
Let’s consider this case as a project manager, you are planning to complete it within six months. Your sponsor set a tolerance of two weeks, plus or minus two weeks. This means that you can give any time between 5.5 and 6.5 months without a problem. If you go beyond that, you will require approval.

Tolerances don’t just concern freedom. It is also a way to control. It is like an agreement between the project manager and the sponsor or the Project board. You may get flexibility, but in return, they only become involved if something important goes wrong.
Tolerance and the “Manage by Exception” Principle: The Connection:
Tolerance is fundamental to the Manage by Exception principle in the PRINCE2 methodology.
- So long as the project is in line with the acceptable tolerances, the Project Manager does not require additional approvals.
- The Project Board only comes in when there is an issue. That is, if an estimate indicates that the project will exceed the limits of its ability.
- If a situation is likely to be an exception, then the Project Manager creates the Exception Report with options and suggestions.
This method keeps the top management focused on only major problems, but gives the Project Manager the freedom to tackle everyday problems.
Levels of Tolerance in PRINCE2
Tolerance can be placed at different levels, depending on the size and complexity of the project:
- Project Level Tolerance: Determined at the beginning with the corporate or sponsor management. It establishes the general guidelines for the entire project.
- Stage Level Tolerance: Confirmed at the start of each phase by members of the Project Board. This is the principal “contract” between the Board and the Manager of the project. Manager.
- Work Package Level Tolerance: The tolerance is usually established between the Team Manager and Project Managers to ensure that specific deliverables are met.
The Seven PRINCE2 Tolerances
Historically, PRINCE2 defined six tolerances. The most recent PRINCE2 7th edition (2023) introduced seven sustainable tolerances. Let’s look at them all:
Time (Schedule) Tolerance:
The amount of time variance permitted. For example, you can finish up to two weeks earlier or later without escalating.
Cost Tolerance:
The variance in budget that can be allowed is typically expressed as an amount (e.g., +-10 percent) or a fixed amount.
Scope Tolerance:
Defines how the scope of a project can differ. It is often related by MoSCoW Prioritization (Must have, Must Have Can Have, Should Have, and Won’t).
Risk Tolerance:
The appropriate level of risk exposure. For example, risk exposure should not exceed 5 percent of the total budget of the project.
Quality Tolerance:
Acceptable limits for product quality. This does not mean that “poor quality” is tolerated–it means that variations are acceptable so long as the product is appropriate for its intended use.
Benefits Tolerance:
The amount of expected benefits could differ. It’s not often used to limit positive benefits, but it is essential in determining how much will be lost before a project is no longer viable.
Sustainability Tolerance (new in PRINCE2 7):
Definition of acceptable variance in sustainability goals. For example, if a plan aims to cut emissions from carbon by 17 percent, tolerances may permit a range of between 15 and 20 percent.
Why Tolerance is Important in Project Management
Tolerances are similar to having safety rails along an unpaved road. They let you move around freely, but they also ensure that you don’t wander too far off the track. For project managers, tolerances provide:
- Freedom of choice – The ability to handle daily challenges without micromanagement.
- Clarity – Clear guidelines on how to escalate issues.
- Focus – Ensures that the Project Board only gets involved in the most critical situations.
To get the most benefit from tolerances, make sure you agree on them in your Project Initiation phase. Document them in detail, and follow the project closely. This way, you will be able to respond quickly if your project seems to fall outside of the tolerances. Consider the PRINCE2 Practitioner course as a career, which gives a global edge, teaching structured project management and how to manage deviations effectively.
Final Thoughts
PRINCE2 tolerances go beyond simply figures or percentages. It is a trust agreement between project managers and decision makers. By establishing tolerances for cost, time, and scope, as well as quality, risk, and, most recently, sustainability, PRINCE2 makes sure that the project is managed effectively without putting pressure on high-level members of the project.
If you are just a fresher learning PRINCE2 for the very first time or an experienced professional who wants to refresh your skills, remember that tolerances concepts are your greatest strength. They provide you with the flexibility and control that you require to complete projects successfully.



